Complimentary shipping across India

Using our website

Terms & Conditions

These terms set out the understanding between you and DERMERA when you browse, create an account, or place an order.

01

Acceptance of terms

By accessing this website or purchasing from DERMERA, you agree to these terms and our Privacy Policy. If you do not agree, please do not use the website.

02

Accounts

You are responsible for providing accurate information, protecting your sign-in details, and activities performed through your account. Please notify us if you believe your account has been used without permission.

03

Product information

We aim to present product descriptions, ingredients, images, prices, and availability accurately. Screen settings and product updates may cause minor differences. Skincare information is general and is not a substitute for professional medical advice.

04

Orders and payment

An order is accepted after payment is successfully confirmed and the order is approved for fulfilment. We may decline or cancel an order if a product is unavailable, information is incorrect, payment cannot be verified, or misuse is suspected. Any eligible amount already received will be refunded.

05

Pricing and availability

Prices are shown in Indian rupees unless stated otherwise. Availability, offers, and prices may change. The price and delivery charges shown during checkout apply to your order, subject to verification before payment.

06

Responsible use

You may not misuse the website, interfere with its security, submit unlawful content, attempt unauthorised access, or copy DERMERA branding and content without permission.

07

Returns and liability

Returns and refunds are governed by our Refund Policy. To the extent permitted by law, DERMERA is not responsible for indirect losses or issues caused by misuse, undisclosed sensitivities, or circumstances outside our reasonable control. Your statutory consumer rights remain unaffected.